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I also wasn’t in a position to vary my allocated seats. so I called your Client Services Selection, to check out if I could modify me seats, the guy I spoke to had to go talk to his manager, when he at last arrived back, all he instructed me was, im sorry the seats you preferred have already been taken.
I swear I won't ever journey by British Airways and portray an exceptionally bad impression of your airline to all my contacts, All the most beneficial British Airways—what a crew you have onboard—appears to be catastrophe
E-Vouchers haven't any real price in monetary phrases in any case, as they will only be taken from entire ticket prices and it is actually Ordinarily less costly to acquire tickets in other places than to use this Monopoly funds. This Business permanently hides powering unmanned Phone traces and any people you eventually Speak to by e-mail (if you are seriously lucky), then make claims the business has no intention of retaining. The time period ‘Purchaser Service’ is often a phrase thoroughly outside of position. It’s about time that a ‘Watchdog’ report was performed and drive them to generate a public look to answer these problems!
Through our full ordeal for the airport, there have been no initiatives made by British Airways to deal with us or any on the travellers who waited in line for hrs to get their flight information and facts. No food items or drinking water was available for the stranded passengers. Most likely it absolutely was our blunder to expect additional from such a perfectly-acknowledged and respected airline.
The overall Test-in desk is unmanned. I get the job done in aviation And that i simply cannot see ways to Possess a queue SLA requiring just two desks for the A320 plane. If you do a two tier service then you might want to be certain your handlers provide the two enough desks and access to the high quality desk to Individuals in the position to utilize it. The queues are long and transaction time is sluggish. I have chose to go to the café and wait – which adds Charge to me Once i must have clean entry to the departure region – and use of the lounge. Rather I need to purchase a drink while wait.
The lengths that BA would head over to protect more revenues is completely astounding. Stranding a seventeen outdated calendar year with couple of alternatives but to pay excess airfare by themselves airline and refusing to allow discussions past the customer service rep was truly disturbing.
Just flew into Newark with BA we had the best cabin crew ever Specially Patrick and Andrew, designed us come to feel incredibly special lots of thanks
On the 2nd leg, my audio was broken so no audio. We both equally mentioned these issues for the crew who attempted to “reset” the displays nevertheless it didn’t get the job done. No other seats had been out there but business enterprise class was vacant. We Each individual sat for ten hours without having enjoyment for more than $2000,00. Do you ever Examine these things?
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I'm a gold card holder booked onto the 1135 LUX-LHR service this early morning (seventeen Sept). I have arrived with the airport to find a extended queue and only two desks – a single for Club Europe and the opposite basic Look at-in. The queue limitations are laid out in this kind of way that you have to affix the queue at the back of the road so you cannot get via into the quality desk devoid of pushing past everyone in the road – and there is actually just one member of employees over the desks anyway.
Also, the website link that was sent to me to Get in touch with customer services has never been effective. It returns mistake concept every time I try out it. I want my comprehensive compensation according to EU laws.Thanks and finest wishes
I am scripting this e-mail to voice my disappointment Together go to this web-site with the way British Airways has handled me with regards to a refund on seats that was booked, way back in you can try here March 2014. I've send numerous e-mails towards your buyer services dept Mr Anvesh Kumar with regards to my refund of seats and all he could say is ring and e-mail the refund dept, to no avail it has been 9months given that my trip and no one from British Airways is in contact with me.
I'm producing you for an inquiry. I will probably be really grateful if you could possibly tell me if it is possible to arrange and give bouquets to my fiance during the plane. My fiance will be flying from Lebanon to London And that i would want to Manage a pleasant shock for her.